Administration and Management of Management Communications Course

- Analyze the most common functions and command styles of typical organizations in different economic sectors, distinguishing their basic characteristics - Skillfully integrate oral communication techniques in face-to-face situations typical of the professional environment, adapting the message to the situation and the interlocutor in a precise and unequivocal way and, solving the problems produced - Apply the most common call attention and response techniques in the specific professional field, in the telephone and telematic communication processes, identifying their difficulties and treatment - Analyze the reception processes, registration, distribution and recovery of written communications, internal and external, by conventional mail or through telematic means - Apply written communication techniques in the preparation and/or supervision of information and own documentation, for internal or external circulation in typical organizations, using the appropriate tools - Apply institutional and promotional communication techniques in the specific processes of information circulation - internal and external - of typical organizations in the professional environment - Analyze the communication processes, formal and informal, in organizations, characterizing the usual information needs demanded, and the most appropriate responses to them