KAM University Microcredential: Building Relationships with Strategic Clients + 2 ECTS Credits
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Syllabus
Curriculum
Summary
KAM: Building Relationships with Strategic Clients is your opportunity to stand out in a sector that is booming. Companies are increasingly looking for professionals capable of managing strategic alliances with key clients, and this course equips you with the necessary skills to become an expert in the field. You will learn to identify, develop and maintain strong relationships with strategic clients, an essential skill in a job market where demand for key account management experts continues to grow. Upon completion, you will be prepared to transform commercial interactions into authentic value alliances, enhancing customer satisfaction and loyalty. Take advantage of this online training to acquire cutting-edge knowledge and raise your professional profile, no matter where you are.
Goals
Professional opportunities
To prepare you
Este curso prepara você para gerenciar efetivamente relacionamentos com clientes estratégicos, desenvolvendo habilidades para identificar oportunidades importantes e negociar negócios benéficos. Você aprenderá a implementar estratégias que fortaleçam os laços comerciais, garantindo a satisfação e fidelização dos clientes. Além disso, você poderá analisar o mercado e adaptar suas táticas para maximizar o valor de cada relacionamento, tornando-se um elo crucial entre a empresa e seus clientes mais importantes.
Who is it addressed to?
Este curso destina-se a profissionais do setor comercial e de vendas que procuram reforçar as suas competências na gestão de contas-chave. Ideal para quem tem interesse em aprimorar suas estratégias de relacionamento com clientes estratégicos e otimizar a fidelização, com uma abordagem prática e adaptada às necessidades do mercado atual.
Our methodology combines technology, pedagogy and empathy for learning tailored to you.
You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.
Truly personalized learning
Your style, interests and level define the route. You are the starting point.
Constructivism in action
Explore, experiment and apply. Learning means understanding, not memorizing.
AI that accompanies you, not directs you
PHIA, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a number.
Certification
Grau de Microcredencial da Universidade KAM: Construindo Relacionamentos com Clientes Estratégicos com 50 horas e 2 Créditos ECTS emitidos pela Universidade Antonio de Nebrija
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Recommended Scholarship: if you come recommended by a former student.
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Group Scholarship: for joint registrations of 3 or more people.
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