University Microcredential for Conflict Resolution in the Workplace + 1 ECTS Credit
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Syllabus
Curriculum
Summary
Conflict Resolution in the Workplace aims to provide the necessary skills to identify, manage and effectively resolve conflicts that may arise in the work environment. Through this course you will be able to acquire the necessary tools and techniques to address conflicts constructively, promoting collaboration and mutual understanding. Conflict resolution in the workplace is essential to maintaining a healthy and productive work environment. Conflicts can arise in different ways and if not managed properly, they can affect employee morale, motivation and productivity. Therefore, it is important to have professionals trained in effective conflict management.
Goals
Professional opportunities
To prepare you
A Resolução de Conflitos no Local de Trabalho prepara você para enfrentar e gerenciar com eficácia os conflitos que possam surgir no ambiente de trabalho. Além disso, através deste curso, você adquirirá as habilidades e conhecimentos necessários para enfrentar conflitos de forma construtiva e alcançar soluções mutuamente benéficas, identificando e compreendendo os diferentes tipos de conflitos.
Who is it addressed to?
A Resolução de Conflitos no Ambiente de Trabalho dirige-se a um amplo leque de profissionais e pessoas interessadas em melhorar as suas competências para gerir conflitos no ambiente de trabalho, tais como gestores e líderes de equipa, recursos humanos, profissionais de gestão de pessoas ou colaboradores em geral.
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Certification
Licenciatura Microcredencial Universitária em Resolução de Conflitos no Trabalho com 25 horas e 1 ECTS emitida pela UTAMED - Universidade Tecnológica Atlántico Mediterráneo
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