Reception Chief Course: Reception Head

Educational Institution
Mode On-line
Duration 460 hours
Languages Spanish
R$ 2.340
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Curriculum

Summary

This course of Reception Chief offers you the necessary training to work as head of reception in all types of hotel establishments, facilitating the appropriate knowledge and skills to perform the functions of this work area and the management of human resources of the workforce.

Goals

- Master the functions of the reception department. - Provide the student with the knowledge and skills necessary to carry out the activities of a Human Resources Department (HR) as reception head. - Analyze the operation of the reception department in relation to the rest of the hotel departments, especially with the accommodation area. - Acquire the basic skills to treat customers and reserves, face -to -face and telephone. - Learn the hotel billing and production process. - Manage information and offer it to customers, learning the correct and written correct communication techniques. - Know the telephone system, its components and billing forms.

Professional opportunities

Hotel sector

To prepare you

The general objective of the Course of Reception of the Professional Family Tourism and Hospitality, is to satisfy, following the quality standards of the establishment, the management of the Department of Reception of a hotel, in addition to the needs of the client in terms of reservations, assistance and information, attending communications, performing administrative, billing and commercial functions.

Who is it addressed to?

This course of reception head is aimed at anyone, student, unemployed, or hospitality professional who wants to form or expand and improve their knowledge in this sector.

Official Character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for learning tailored to you.

You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.

Truly personalized learning

Your style, interests and level define the route. You are the starting point.

Constructivism in action

Explore, experiment and apply. Learning means understanding, not memorizing.

AI that accompanies you, not directs you

PHIA, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a number.

Certification

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Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

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Scholarships

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former EducaHub students.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.

-15%

Group Scholarship: for joint registrations of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment with AI that guides you to train autonomously and with purpose.

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Learn at your pace

Courses, master's degrees and official qualifications. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your AI mentor

It challenges you, motivates you and personalizes your path. Learn with a guide that evolves with you.

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