Telephone Central Operator Course

Through this Telephone Operator course, students will be able to develop the necessary knowledge to work in all types of companies, mainly within the commercial, purchasing and/or warehouse department, as well as reception services, claims attention or post -sale service, performing functions related to customer telephone service.

Among the objectives of the telephone operator course we highlight: - Perform customer service in the commercial process. - Control Computer Applications of Commercial Management.

Telephone central operator.

Thanks to the telephone operator course you can acquire the necessary skills to work in all types of companies and organizations carrying out tasks related to customer telephone service, either as part of the post -sales service, making the reception of complaints and claims or offering information of all kinds.

This telephone operator course is aimed at all those who are dedicated to the world of administration and management, more specifically in administrative activities in the relationship with the client, within the professional area of information and communication management that intend to obtain knowledge related to commercial administrative operations and to customer telephone service.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.