ADGG0208 Administrative Activities Course in the Client's Relationship (Certificate of Complete Professionalism)

At present, in the world of administration and management and within the professional area of information and communication management, more specifically in administrative activities in the relationship with the client, it is very important to know the different processes for which they are carried out. Therefore, with this course it is about providing the necessary knowledge to know the techniques of reception and communication, the commercial administrative operations, the recording and management of data and archives, the foreign foreign language for administrative management in the relationship with the client and the office.

- Receive and process internal and external communications. - Perform administrative procedures of the commercial process. - Enter data and texts in computer terminals in safety, quality and efficiency conditions. - Manage the file in conventional and computer support. - Communicate in a foreign language with an independent user level threshold B1 (equivalent to intermediate) in administrative management activities in relation to the client. - Manage office applications in information and documentation management

- Receive and process internal and external communications. - Perform administrative procedures of the commercial process. - Enter data and texts in computer terminals in safety, quality and efficiency conditions. - Manage the file in conventional and computer support. - Communicate in a foreign language with an independent user level threshold B1 (equivalent to intermediate) in administrative management activities in relation to the client. - Manage office applications in information and documentation management

This training is adjusted to the training itinerary of the Certificate of Professionalism ADGG0208 Administrative activities in the relationship with the client certifying having overcome the different competence units included, and is aimed at the accreditation of the professional competences acquired through the work experience and the non -formal training, via which you will choose to obtain the corresponding certificate of professionalism, through the respective calls The different autonomous communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the management of the professional training system and establishes a permanent procedure for the accreditation of professional competences acquired by work experience or non -formal training).

This course is aimed at all those who dedicate themselves to the world of administration and management, more specifically in administrative activities in the relationship with the client, within the professional area of information and communication management that intend to obtain knowledge related to reception and communication techniques, commercial administrative operations, the recording and management of data and archives, the Foreign Professional Language for Administrative Management in the relationship with the client and the office.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.