Tourist event monitor course

This tourist event monitor course offers specialized training in the field. At present, in the world of hospitality and tourism, it is very important to know the different local tourist promotions and information to the visitor. Therefore, with this course of tourist events monitor it is about providing the necessary knowledge for tourist information.

- Select, store and process information of interest on the local environment to publicize its tourist potential, adapting to the requirements and needs of customers and the objectives of the center or the planning of the destination. - Program and control the activities of a tourist information center to adapt them to the characteristics of the local environment and the demands of the clients and achieve the planned objectives. - Organize the necessary resources to carry out the provision of services of the Tourist Information Center, adapting to the different situations that may arise or the particular conditions of the local environment. - Attend and advise visitors and residents in the demands of information and in the formulation of complaints or claims, guaranteeing at all times the quality of the information provided. - Understand the concept and objectives of animation in the tourist context, making special emphasis on the characteristics and knowledge of its professionals. - Know how to organize an animation department, both internally and in its relations with the other departments of a tourist establishment. - Learn to design animation programs, knowing the different existing types and the tools that can be used, as well as the possible methods of temporalization, promotion and evaluation. - Support animation activity in concepts of roles, leadership and dynamics of groups. - Interpret oral messages of medium complexity in English, expressed by customers and suppliers at normal speed in the field of tourism activity, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information with other professionals in their field. - Interpret, without specifying a dictionary, medium complexity documents written in English, within the scope of tourism activity, to obtain information, process it and carry out the appropriate actions. - Express customers and suppliers in English, oral fluid messages, medium complexity, in the field of tourism, in situations of face -to -face or distance communication, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information. - Produce in English, written documents of medium complexity, correct grammatically and spelling, necessary for the effective fulfillment of its mission and to guarantee the agreements of their activity, using a broad vocabulary typical of its professional field. - Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays.

- Select, store and process information of interest on the local environment to publicize its tourist potential, adapting to the requirements and needs of customers and the objectives of the center or the planning of the destination. - Program and control the activities of a tourist information center to adapt them to the characteristics of the local environment and the demands of the clients and achieve the planned objectives. - Organize the necessary resources to carry out the provision of services of the Tourist Information Center, adapting to the different situations that may arise or the particular conditions of the local environment. - Attend and advise visitors and residents in the demands of information and in the formulation of complaints or claims, guaranteeing at all times the quality of the information provided. - Understand the concept and objectives of animation in the tourist context, making special emphasis on the characteristics and knowledge of its professionals. - Know how to organize an animation department, both internally and in its relations with the other departments of a tourist establishment. - Learn to design animation programs, knowing the different existing types and the tools that can be used, as well as the possible methods of temporalization, promotion and evaluation. - Support animation activity in concepts of roles, leadership and dynamics of groups. - Interpret oral messages of medium complexity in English, expressed by customers and suppliers at normal speed in the field of tourism activity, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information with other professionals in their field. - Interpret, without specifying a dictionary, medium complexity documents written in English, within the scope of tourism activity, to obtain information, process it and carry out the appropriate actions. - Express customers and suppliers in English, oral fluid messages, medium complexity, in the field of tourism, in situations of face -to -face or distance communication, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information. - Produce in English, written documents of medium complexity, correct grammatically and spelling, necessary for the effective fulfillment of its mission and to guarantee the agreements of their activity, using a broad vocabulary typical of its professional field. - Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays.

This tourist event monitor course prepares to know in depth the tourism sector in relation to the important work of the monitor in this environment, acquiring the necessary characteristics to perform this work professionally, in addition to paying attention to fundamental aspects of the sector such as learning English and quality in customer service.

This tourist event monitor course offers specialized training in the field. At present, in the world of hospitality and tourism, it is very important to know the different local tourist promotions and information to the visitor. Therefore, with this course of tourist events monitor it is about providing the necessary knowledge for tourist information.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.