Postgraduate for customer service and sales techniques

If you work in the commercial sector and want to know the appropriate techniques to serve the client with professionalism and successfully sell this is your time, with the postgraduate degree in customer service and sales techniques you can acquire the necessary knowledge to perform this function in the best possible way. Thanks to this postgraduate degree, you will know the appropriate processes to serve the customer with quality and to carry out sales techniques professionally.

- Apply commercial communication techniques in sale operations, through the different marketing channels, attending to criteria for the quality of customer service. - Carry out the processes of collection, channeling and/or resolution of claims, and monitoring of customers in post -sales services. - Apply the appropriate techniques to the sale of products and services through the different marketing channels other than the Internet. - Apply conflict and claims resolution techniques following established criteria and procedures.

- Apply commercial communication techniques in sale operations, through the different marketing channels, attending to criteria for the quality of customer service. - Carry out the processes of collection, channeling and/or resolution of claims, and monitoring of customers in post -sales services. - Apply the appropriate techniques to the sale of products and services through the different marketing channels other than the Internet. - Apply conflict and claims resolution techniques following established criteria and procedures.

The postgraduate degree in customer service and sales techniques prepares to have a complete vision of customer service and sale techniques, deepening the processes that will help you develop professionally in the commercial sector.

The postgraduate degree in customer service and sales techniques is aimed at all those professionals in the sector who want to continue training, as well as people interested in the commercial environment.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.