Postgraduate in promotion of consumer rights and responsible consumption + university degree (5 ECTS credits)

In the field of trade and marketing, it is necessary to know the different fields of control and consumption training, within the professional area of ​​sale. Thus, this course is intended to provide the necessary knowledge to promote consumers and responsible consumption rights.

- Determine the information needs of collective consumers, companies and organizations in the matter of production and responsible consumption of goods and services. - Define precise communication actions to disseminate the rights of consumers and in accordance with established specifications, contemplating available aids and subsidies. - Sensitize and develop actions for the dissemination of information on responsible consumption and social responsibility of companies. - Assess the importance of evaluating the quality and effectiveness of an information action to consumers by applying methods and techniques for verification and evaluation according to established specifications. - Learn to use the advisory sales process properly. - Analyze commercial efficacy through NLP. - Manage customer emotions through emotional intelligence. - Analyze marketing and communication strategies, to carry out the sales process. - Know the importance of market studies and their relationship with commercial success.

It develops its functions in commercial establishments: stores, supermarkets and hypermarkets, on behalf of others, or own in the case of the distribution of proximity, following the instructions received and under the direct supervision of a responsible for the establishment or commercial distribution.

In the field of trade and marketing, it is necessary to know the different fields of control and consumption training, within the professional area of ​​sale. Thus, this course is intended to provide the necessary knowledge to promote consumers and responsible consumption rights.

In the field of trade and marketing, it is necessary to know the different fields of control and consumption training, within the professional area of ​​sale. Thus, this course is intended to provide the necessary knowledge to promote consumers and responsible consumption rights.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.