Hospitality Services Design Course: Client Experience Management
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Temario
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Summary
This hotel design course focuses on the management of client experience and through their studies you will be equipped with the skills and tools necessary to create satisfactory experiences in the world of hospitality. You can explore the fundamentals of customer experience, from the creation of welcoming environments to customer service strategies, you will study the influence of technology in hospitality, highlighting the importance of reserve systems, innovative payment methods and online opinion management. In addition, the course will immerse you in the measurement and evaluation of customer experience and teach you to use measurement tools and analyze data to continuously improve.
Goals
Professional exits
To prepare you
The hotel design design course: customer experience management prepares you to lead excellence in the hospitality industry by developing skills in services, experience management and effective application of strategies that enhance the satisfaction and loyalty of the client, ensuring differentiation and success in a competitive market in any type of company or organization of the hospitality field.
Who is it addressed
This Hospitality Services Design Course: Client Experience Management is aimed at hospitality professionals, managers of establishments and entrepreneurs who seek to enhance their skills in the design of services to offer exceptional experiences and strengthen customer's satisfaction and loyalty.
Official character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
Our methodology combines technology, pedagogy and empathy for a tailored learning.
You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.
Realized personalized learning
Your style, interest and level define the route. You are the starting point.
Constructivism in action
Explore, experience and apply. Learning means understanding, not memorizing.
He who accompanies you, not who directs you
Phia, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a figure.
Certificación
Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings
EDUCAHUB Scholarships
Make your most accessible training: Finish 0% interest and get personalized scholarships.
In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: For former students of Eduahub.
-20%
Unemployment scholarship: if you prove to be unemployed.
-20%
Numerous family scholarship: for families with 3 or more children.
-20%
Disability scholarship: For people with disabilities ≥33%.
-15%
Emprende Scholarship: For self -employed that accredit your activity.
-15%
Scholarship recommends: If you come recommended by an alumnus.
-15%
Group scholarship: For joint inscriptions of 3 or more people.
An entire educational universe, on a single platform.
An intuitive environment that guides you to form autonomously and with purpose.
Learn at your pace
Courses, masters and official degrees. 100% online, flexible and at your pace.
Access from anywhere
Available 24/7 on mobile, tablet or PC. You decide when and how to train.
Phia, your mentor ia
It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.
LX One Plus: Without limit formation
Unlock soft skills, languages and more. Advances towards integral and continuous formation.
