CRM installation course: CRM installation and configuration technician: customer relationship management CRM installation course: CRM installation and configuration technician: customer relationship management

Online Training

CRM installation course: CRM installation and configuration technician: customer relationship management

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200 hours

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Spanish

This CRM installation and configuration technician course: customer relationship management offers specialized training in the field. We must know that it is important to carry out the installation, configuration and administration processes in business resources planning and customer relationship management systems (ERP-CRM systems: Enterprise Resource Planning-Customer Relationship Management), making the necessary adjustments through the programming of software components, following design specifications, in order to support the business rules of the organization The organizational parameters of the company. Therefore, this course is intended to provide the necessary knowledge to know how to perform data storage functions in ERP-CRM systems, in installation of operating systems and data managers in ERP and CRM systems and in installation of operating systems and data managers in ERP and CRM systems.

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Identify the procedures and install the operating system on which the data manager and the ERP-CRM system will be implemented, identifying the necessary parameters and using software tools, according to implementation models and using installation and configuration manuals. - Identify the procedures and install the data manager to implement the ERP-CRM system, identifying the necessary parameters and using software tools, according to implementation models and using installation and configuration manuals. - Identify the functionality and configuration parameters and install the ERP system for subsequent exploitation, following implementation models and using installation and configuration manuals. - Distinguish the general functions and characteristics of ERP systems to decide the options that arise during installation, using schemes and diagrams. - Distinguish access services for customers and their configuration parameters, for user connection to the ERP system. - Specify the functionality and configuration parameters and install the CRM system for subsequent exploitation, following implementation models and using installation and configuration manuals. - Identify the different components and modules of a CRM system (mobility and call center, among others) to add the different functionalities to it, defining different types of implementation. - Identify the functionality and configuration parameters and install the data warehouse system in ERP-CRM systems for subsequent exploitation, following implementation models and using installation and configuration manuals.

Content

Career opportunities

It develops its professional activity in the area of computer systems and development of companies or public or private entities, both on their own, and on behalf of any size, that have business resources planning systems and customer relation management (ERP and CRM systems).

What it prepares you for

This CRM Installation and Configuration Technician course: Client relationship management prepares you to acquire the necessary knowledge to know how to perform data storage functions in ERP-CRM systems, in installation of operating systems and data managers in ERP and CRM systems and in installation of operating systems and data managers in ERP and CRM systems.

Addressed to

This CRM installation and configuration technician course: customer relationship management is aimed at all those professionally interested or with personal interest in computer science and communication. Interested in learning to install and configure business resources planning and customer relationship management systems, and more specifically in installation of operating systems and data managers in ERP-CRM systems.

Methodology

Our training is 100% online, which allows students to self -regulate their study and adapt it to their own needs. We bet on personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to customize your training even more, since we adapt to your rhythm and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, which will allow you to decide how and when to study. All this is possible thanks to our EDUCA LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, promote innovation and offer a personalized learning experience adapted to each need.

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