Diploma in CRM and relational marketing
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Syllabus
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Resumen
The Diploma in CRM and relational marketing is fundamental in an increasingly oriented market for personalization and long -term relationship with customers. This program provides a deep understanding of CRM strategies and relational marketing, emphasizing the importance of customer loyalty and retention. Students will learn to implement effective tactics to improve customer experience, using CRM tools and data analysis to develop personalized communication strategies and automated marketing campaigns. This course combines theory and practice, preparing students to face current market challenges and transform interaction with customers into competitive advantages.
Objetivos
Salidas profesionales
Para que te prepará
The Diploma in CRM and relational marketing prepares you to be an expert in the creation and management of solid relationships with customers. It will train you in the advanced use of CRM tools, personalization and automation strategies in marketing, and techniques to analyze and improve the customer's experience and path. You can develop and implement relational marketing plans that drive business growth.
A quién va dirigido
The Diploma in CRM and relational marketing is aimed at marketing professionals, customer service, and data management interested in deepening their CRM knowledge and relational marketing strategies. It is also ideal for entrepreneurs who seek to improve the relationship with their clients and maximize profitability through loyalty and personalization.
Nuestra metodología combina tecnología, pedagogía y empatía para un aprendizaje a tu medida.
Tú marcas el ritmo, decides el camino y una inteligencia artificial te acompaña para que aprendas mejor, con sentido y propósito.
Aprendizaje personalizado de verdad
Tu estilo, intereses y nivel definen el recorrido. Tú eres el punto de partida.
Constructivismo en acción
Explora, experimenta y aplica. Aprender significa entender, no memorizar.
IA que te acompaña, no que te dirige
PHIA, nuestra asistente de inteligencia artificial te guía sin limitar tu autonomía.
Evaluación sin presión
Feedback continuo y adaptativo. Porque aprender es un proceso, no una cifra.
Certification
Diploma Title in CRM and relational marketing issued by the Hemispheres University in collaboration with the European Institute for Business Studies (INESEM)
EducaHub Scholarships
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At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
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Alumni Scholarship: for former students of EducaHub.
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Unemployment Scholarship: if you prove that you are unemployed.
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Large Family Scholarship: for families with 3 or more children.
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Disability Scholarship: for people with disabilities ≥33%.
-15%
Emprende Scholarship: for self-employed workers who can prove their activity.
-15%
Recommended Scholarship: if you come recommended by a former student.
-15%
Group Scholarship: for joint registrations of 3 or more people.
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Te reta, te motiva y personaliza tu camino. Aprende con una guía que evoluciona contigo.
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