Online Training

German Course: Customer Service

Name: German Course: Customer Service en Francia
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 318373-2101
Availability: InStock

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200 hours

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Spanish

The German Course: Customer Service is your opportunity to stand out in a constantly growing job market with high demand for trained professionals. Mastering German and knowing how to serve the public will open doors in sectors such as tourism, hospitality, commerce and international services. This course is designed for you to acquire essential language skills and specific customer service techniques, allowing you to communicate effectively and empathetically. By joining this course, you will not only improve your German language proficiency, but you will also develop an invaluable ability to interact professionally in one of the most dynamic markets in Europe. Take advantage of this opportunity to differentiate yourself and increase your chances of professional success. The online format allows you to learn in a flexible way and adapted to your needs, ensuring complete and accessible training from anywhere.

Instituciones educativas

260€

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Acquire basic vocabulary for customer service in German. - Understand common phrases and expressions in the field of customer service. - Develop skills to answer frequently asked questions in German. - Practice the correct pronunciation of terms related to customer service. - Learn to formulate and respond to professional emails in German. - Identify and properly use formal greetings and farewells in German. - Improve the ability to communicate effectively in customer service situations.

Content

Career opportunities

- Receptionist in hotels and resorts - Customer service assistant in airlines - Sales staff in stores and boutiques - Event coordinator in international companies - Employee in tourist offices - Customer service representative in multinational companies - Translator of commercial and tourist documentation - Tour guide for German-speaking visitors

What it prepares you for

The German Course: Customer Service prepares you to communicate effectively in customer service situations in German. You will learn to perform essential tasks such as greeting, providing information, resolving questions and handling complaints in a professional environment. In addition, you will acquire skills to handle telephone conversations, emails and emergency situations, improving your ability to offer quality service and adapt to different work contexts.

The German Course: Customer Service is aimed at professionals and graduates in the service sector who wish to improve their customer service skills in German. Ideal for those seeking to expand their communication capacity in everyday and professional situations, providing more efficient and personalized attention in multilingual environments.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.