Call Center Responsible Course: Practical Commercial Coaching Course for responsible for Call Center departments




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Syllabus
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Summary
The constant evolution of the Call Center sector and the growing demand for trained professionals make the practical commercial coaching course for responsible departments of Call Center is a unique opportunity for you. This course is designed to provide you with the necessary tools and skills to highlight in a highly competitive environment. You will learn about psychology applied to the seller, techniques to evaluate and improve your own personality, and emotional intelligence applied to sales. In addition, we will provide you with effective strategies for the closure of sales and after -sales, guaranteeing customer satisfaction and loyalty. The training is adapted to the current needs of the labor market, and its online modality will allow you to acquire knowledge and competences from the comfort of your home. If you are looking to boost your career and become a leader in your department, this course is for you. Do not miss the opportunity to transform your professional future and stand out in a sector in full. Sign up now and take the first step towards success!
Goals
Professional opportunities
To prepare you
The practical commercial coaching course for responsible for Call Center departments prepares you to improve your sales and leadership skills. You will learn to apply the seller's psychology and emotional intelligence techniques to better connect with your customers. You will discover how to motivate and motivate your team, evaluate your strengths and areas for improvement, and master sales closure and after -sales. This course is a complementary training and does not enable for professional practice.
Who is it addressed to?
The practical commercial coaching course for responsible for departments of Call Center is aimed at professionals and graduates of the sector who seek to improve their sales and after -sales skills, deepen the psychology applied to the seller, and develop their emotional intelligence. This course, focused on professional motivation and self -assessment, does not enable professional practice, but serves as a complementary training.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

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Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

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