Postgraduate for customer service and reception service in accommodations

Institución Educativa
Mode On-line
Duration 300 hours
Languages Spanish
FCFA240,900
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Plan de estudios

Summary

This postgraduate degree in customer service and reception service in accommodations offers you a specialized training in the field. We must know that for the hospitality and tourism area it is very important to deepen and acquire customer service knowledge and accommodation reception service

Goals

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. -Analize the most frequent organization and functions of the reception departments, justifying organizational structures appropriate to each type of establishment -Alice the information management procedures at the reception, exploiting their own computer applications and justifying their use in the different types of accommodations -Alize the processes of the reception department and apply the suitable procedures for the correct provision and control of the services that are inherent to them. Collection and invoicing management processes, applying suitable procedures and operations for their realization -annalize the security service of lodging establishments, relating the organizational structure and security contingencies with the applicable security elements and measures

Professional exits

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. -Analize the most frequent organization and functions of the reception departments, justifying organizational structures appropriate to each type of establishment -Alice the information management procedures at the reception, exploiting their own computer applications and justifying their use in the different types of accommodations -Alize the processes of the reception department and apply the suitable procedures for the correct provision and control of the services that are inherent to them. Collection and invoicing management processes, applying suitable procedures and operations for their realization -annalize the security service of lodging establishments, relating the organizational structure and security contingencies with the applicable security elements and measures

To prepare you

This postgraduate degree in customer service and accommodation reception service prepares you to acquire specific knowledge within the area developing in the student some capacities to function professionally in the sector, and more specifically in customer service and reception service in accommodation

Who is it addressed

This postgraduate degree in customer service and reception service in accommodations is aimed at all those interested in the scope of hospitality and tourism and want to specialize in customer service and reception service in accommodation

Official character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

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Degree issued by Educa Business School as an accredited business school for the delivery of higher postgraduate training, with professional validity at international level

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

Know more

Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.