Diploma in CRM and relational marketing





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Temario
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Summary
The Diploma in CRM and relational marketing is fundamental in an increasingly oriented market for personalization and long -term relationship with customers. This program provides a deep understanding of CRM strategies and relational marketing, emphasizing the importance of customer loyalty and retention. Students will learn to implement effective tactics to improve customer experience, using CRM tools and data analysis to develop personalized communication strategies and automated marketing campaigns. This course combines theory and practice, preparing students to face current market challenges and transform interaction with customers into competitive advantages.
Goals
Professional exits
To prepare you
The Diploma in CRM and relational marketing prepares you to be an expert in the creation and management of solid relationships with customers. It will train you in the advanced use of CRM tools, personalization and automation strategies in marketing, and techniques to analyze and improve the customer's experience and path. You can develop and implement relational marketing plans that drive business growth.
Who is it addressed
The Diploma in CRM and relational marketing is aimed at marketing professionals, customer service, and data management interested in deepening their CRM knowledge and relational marketing strategies. It is also ideal for entrepreneurs who seek to improve the relationship with their clients and maximize profitability through loyalty and personalization.

Our methodology combines technology, pedagogy and empathy for a tailored learning.
You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning
Your style, interest and level define the route. You are the starting point.

Constructivism in action
Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you
Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a figure.
Certificación


Diploma Title in CRM and relational marketing issued by the Hemispheres University in collaboration with the European Institute for Business Studies (INESEM)

EDUCAHUB Scholarships
Make your most accessible training: Finish 0% interest and get personalized scholarships.
In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: For former students of Eduahub.
-20%
Unemployment scholarship: if you prove to be unemployed.
-20%
Numerous family scholarship: for families with 3 or more children.
-20%
Disability scholarship: For people with disabilities ≥33%.
-15%
Emprende Scholarship: For self -employed that accredit your activity.
-15%
Scholarship recommends: If you come recommended by an alumnus.
-15%
Group scholarship: For joint inscriptions of 3 or more people.

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Learn at your pace
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