German course: attention to the public
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Syllabus
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Summary
The German course: attention to the public is your opportunity to highlight in a constant growth market and with high demand for trained professionals. Domain the German and know how to attend to the public will open doors in sectors such as tourism, hospitality, commerce and international services. This course is designed for you to acquire essential essential and technical customer service, allowing you to communicate effectively and empathy. By joining this course, you will not only improve your competition in the German language, but you will also develop an invaluable ability to interact professionally in one of the most dynamic markets in Europe. Take this opportunity to differentiate and increase your possibilities of professional success. The online format allows you to learn flexibly and adapted to your needs, ensuring complete and accessible training from anywhere.
Goals
Professional opportunities
To prepare you
The German course: ATTENTION TO THE PUBLIC prepares you to communicate effectively in customer service in German. You will learn to perform essential tasks such as greeting, provide information, solve doubts and manage complaints in a professional environment. In addition, you will acquire skills to handle telephone conversations, emails and emergency situations, improving your ability to offer a quality service and adapt to different labor contexts.
Who is it addressed to?
The German Course: Public Service is aimed at professionals and graduates of the services sector who wish to improve their skills in customer service in German. Ideal for those who seek to expand their ability to communicate in everyday and professional situations, facilitating more efficient and personalized attention in multilingual environments.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
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