Master in Floor Management and Cleaning in Accommodation

In the world of hospitality and tourism, more specifically, in relation to the fundamental aspects of accommodation, it is essential to know how to manage the reception department, according to the general planning of the accommodation establishment, developing and ensuring the correct provision of the services that are its own and the execution of commercial actions. Therefore, with the realization of the present master in floors and cleaning in accommodation, the necessary knowledge will be obtained to communicate and serve the client in hospitality and tourism.

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. -Alize quality systems and plans applicable to hospitality and tourism companies. - Define or perform quality control processes of hospitality and tourism products, identifying the most significant quality characteristics. - Evaluate the results of the data obtained during the products or services control processes of the hospitality and tourism sector, proposing actions for continuous improvement. - List the most common applications of protocol standards, such as the way of dressing, label, courtesy standards and others, depending on the type of evidence to be developed. - Differentiate and characterize the different types of events that can be held, and that may require protocol management, such as congresses, conventions, meetings, forums and others identify security equipment and their profits. - Relate the use of these equipment with the contingencies identified. - Identify and elaborate standards for workers' safety. - Analyze budget management and control within the framework of the areas of accommodation of tourist and non -tourist establishments, identify costs and develop economic budgets that allow establishing action programs. - Analyze organizational and functional structures of different types of accommodation and their internal and external relations environment. -Coma the most characteristic models of organization of the services assigned to the Department of Floors, justifying the most appropriate for certain types and modalities of accommodation establishments. -Define periodic work plans for apartments for floors, adapted to different types of accommodation and situations. Apply external supply, maintenance, replacement and control systems of lingerie, materials, equipment and furniture, which allow evaluating their degree of use. -Explain the maintenance function of accommodation establishments and the relationships and competences that in this matter has the person in charge of the department of floors. Describe the security service of lodging establishments, relating security contingencies to applicable security elements and measures.

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. -Alize quality systems and plans applicable to hospitality and tourism companies. - Define or perform quality control processes of hospitality and tourism products, identifying the most significant quality characteristics. - Evaluate the results of the data obtained during the products or services control processes of the hospitality and tourism sector, proposing actions for continuous improvement. - List the most common applications of protocol standards, such as the way of dressing, label, courtesy standards and others, depending on the type of evidence to be developed. - Differentiate and characterize the different types of events that can be held, and that may require protocol management, such as congresses, conventions, meetings, forums and others identify security equipment and their profits. - Relate the use of these equipment with the contingencies identified. - Identify and elaborate standards for workers' safety. - Analyze budget management and control within the framework of the areas of accommodation of tourist and non -tourist establishments, identify costs and develop economic budgets that allow establishing action programs. - Analyze organizational and functional structures of different types of accommodation and their internal and external relations environment. -Coma the most characteristic models of organization of the services assigned to the Department of Floors, justifying the most appropriate for certain types and modalities of accommodation establishments. -Define periodic work plans for apartments for floors, adapted to different types of accommodation and situations. Apply external supply, maintenance, replacement and control systems of lingerie, materials, equipment and furniture, which allow evaluating their degree of use. -Explain the maintenance function of accommodation establishments and the relationships and competences that in this matter has the person in charge of the department of floors. Describe the security service of lodging establishments, relating security contingencies to applicable security elements and measures.

This master's degree in flash and accommodation management prepares you to acquire specific knowledge within the area developing in the student some capacities to function professionally in the sector, and more specifically in organization of the floors service in accommodation.

This Master in Floor Management and Cleaning in accommodations is aimed at all those interested in the scope of hospitality and tourism and want to specialize in organization of the floors service in accommodation.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.