Master in Management and Administration activities of small trade + university degree

With the realization of this master in management activities of small trade, the student will obtain extensive knowledge about the basic economic management of a small trade. It will work on issues focused on the fiscal, accounting and labor management of small trade, highlighting concepts such as IRPF, VAT, payrolls ... It also deepens the management of the Treasury, with the concepts of input and exit flows, payments and charges. And finally, the student will be able to know the management for the means of payment and collection in small trade (commercial documents, exchange, telematic means of payment, etc.).

- Perform the procedures and fill in the documentation of the obligations- merchandise, fiscal and labor- the store merchant, in accordance with current regulations. - Select the instruments and means of collection and payment in small shops operations, issuing and completing the corresponding documents, depending on commercial regulations. - Analyze the specific variables of the commercial environment by identifying and delimiting the characteristics of a small trade –local, product assortment, price, clientele profile. - Develop basic investment plans, based on the identification of needs for fixed patrimonial elements, their form of acquisition and identifying necessary financial resources in the implementation of different types of small businesses - Determine and apply the basic strategies of care and quality in the service, typical of small businesses, in accordance with the applicable regulations, codes of good practices and environmental respect. - Determine the usual animation and decorative resources and elements in small businesses applying consumer behavior criteria at the point of sale. - Apply internal distribution techniques of the sales surface based on commercial criteria, including safety and accessibility, optimizing the available area and complying with commercial and safety regulations in commercial establishments. - Apply the appropriate techniques to the sale of products and services through the different marketing channels other than the Internet. - Apply conflict and claims resolution techniques following established criteria and procedures. - Apply customer monitoring procedures and post -sales service control.

- Perform the procedures and fill in the documentation of the obligations- merchandise, fiscal and labor- the store merchant, in accordance with current regulations. - Select the instruments and means of collection and payment in small shops operations, issuing and completing the corresponding documents, depending on commercial regulations. - Analyze the specific variables of the commercial environment by identifying and delimiting the characteristics of a small trade –local, product assortment, price, clientele profile. - Develop basic investment plans, based on the identification of needs for fixed patrimonial elements, their form of acquisition and identifying necessary financial resources in the implementation of different types of small businesses - Determine and apply the basic strategies of care and quality in the service, typical of small businesses, in accordance with the applicable regulations, codes of good practices and environmental respect. - Determine the usual animation and decorative resources and elements in small businesses applying consumer behavior criteria at the point of sale. - Apply internal distribution techniques of the sales surface based on commercial criteria, including safety and accessibility, optimizing the available area and complying with commercial and safety regulations in commercial establishments. - Apply the appropriate techniques to the sale of products and services through the different marketing channels other than the Internet. - Apply conflict and claims resolution techniques following established criteria and procedures. - Apply customer monitoring procedures and post -sales service control.

This Master in Management and Administration activities of small trade prepares you to acquire specific knowledge within the area developing in the student some capacities to develop professionally in the sector, and more specifically in management activities and administration of small trade.

This Master in Management and Administration activities of small trade is aimed at professionals in the world of trade and marketing, specifically in small trade management activities, within the professional area of the sale, and to all those people interested in acquiring knowledge related to the basic economic management of small trade.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.