Practical course: Telemarketing

We know, at present, due to its growth, the importance of trade in general and marketing in general, since it is the tool used to offer market products. The course offers techniques based on a different way of supply, through telephone, aspect that would facilitate communications and sales. But for them the techniques and qualities necessary for it should be acquired. This course provides knowledge and techniques, to develop through the phone, to know how to apply commercial strategies and communication with the client.

- Telemarketing as a broad activity that includes strategies through the Internet, email and telephone. - Research techniques and demand measurement. What are our potential clients. - The importance of quality in service and customer service. - Know the main telephone and sale techniques through the phone.

Commercial, marketing -related manager, marketing technician, market research, creative, accounts, consulting, advice, communication technician.

The offered course provides the necessary knowledge to acquire those qualities to sell the products via telephone without direct interaction with the buyer. Prepares to form in marketing models through telephone that generate sustainable income in the company, in addition to acquiring the ability or ability to know how to position a brand through said medium.

The course is aimed at all those interested in the world of trade and marketing, interested in all relevant aspects to make sales with exist. On the other hand, aimed at all those who work in the trade and marketing sector, to offer a new road to the public, interested in guiding their career towards digital marketing.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.