Communication Diploma at the Pharmacy Office
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Syllabus
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Summary
Thanks to this communication diploma in the pharmacy office you will obtain fundamental tools to improve the interaction between the pharmacist and the patient or client. This diploma covers effective communication strategies, customer service, pharmaceutical advice, specific conflict management and marketing for the pharmaceutical field. It focuses on both verbal and nonverbal skills, including digital communication, health promotion and ethics in patient service. It provides an integral base to develop solid relationships with customers, offering a better quality, more complete and effective service in the pharmacy office, which facilitates understanding and loyalty.
Goals
Professional opportunities
To prepare you
With this communication diploma in the pharmacy office you will be prepared to cultivate solid relationships with customers, improve your ability to transmit information clearly and understandably about pharmaceutical treatments and products, as well as to resolve conflicts with empathy and professionalism. In addition, you will acquire skills to promote services and products ethically.
Who is it addressed to?
This communication diploma in the pharmacy office is oriented to pharmacists, technicians and pharmacy assistants, interested in the pharmaceutical field, providing essential tools to improve interaction with patients and equipment, strengthening specific communicative skills to offer a more complete and effective service.
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Certification
Diploma Title in Communication at the Pharmacy Office issued by the Hemispheres University in collaboration with the European Institute for Business Studies (INESEM)
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