Customer Service Master: Master in customer service and processing financial services

Educational Institution
Mode On-line
Duration 1500 hours
Languages Spanish
Rs. 178,100.00
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Curriculum

Summary

If you work in the financial sector and want to know the techniques to perform accounting analysis and manage customer service this is your time, with the master's degree in customer service and processing financial service consultations you can acquire the appropriate knowledge to perform this function in the best possible way.

Goals

- Analyze accounting information through the use of economic, financial and patrimonial analysis techniques. - Assess the importance of detecting financing needs in organizations for the proper functioning of them. - Analyze the different patrimonial investment alternatives, bank services and insurance typology, identifying their characteristics and specifications. - Perform the necessary financial calculations for advice on the different asset products. - Analyze suggestions and consultations, presented from the financial sector obtaining data from reliable sources and within the framework of current legislation, to deduce lines of action and channeling. - Apply communication techniques in customer service and/or advice, in the management of suggestions and consultations.

Professional opportunities

- Analyze accounting information through the use of economic, financial and patrimonial analysis techniques. - Assess the importance of detecting financing needs in organizations for the proper functioning of them. - Analyze the different patrimonial investment alternatives, bank services and insurance typology, identifying their characteristics and specifications. - Perform the necessary financial calculations for advice on the different asset products. - Analyze suggestions and consultations, presented from the financial sector obtaining data from reliable sources and within the framework of current legislation, to deduce lines of action and channeling. - Apply communication techniques in customer service and/or advice, in the management of suggestions and consultations.

To prepare you

The master's degree in customer service and processing financial services consultations prepares to know the financial system thoroughly, applying advice and customer service strategies.

Who is it addressed to?

This master's degree in customer service and processing financial services consultations is aimed at professionals from the financial and insurance environment who wish to specialize in the functions of financial analysis and customer service.

Official Character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for learning tailored to you.

You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.

Truly personalized learning

Your style, interests and level define the route. You are the starting point.

Constructivism in action

Explore, experiment and apply. Learning means understanding, not memorizing.

AI that accompanies you, not directs you

PHIA, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a number.

Certification

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Master degree in customer service and processing financial services consultations with 1500 hours issued by Educa Business School as a business school accredited for the delivery of higher training of postgraduate degrees, with professional validity at international level

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Scholarships

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former EducaHub students.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.

-15%

Group Scholarship: for joint registrations of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment with AI that guides you to train autonomously and with purpose.

Learn more

Learn at your pace

Courses, master's degrees and official qualifications. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your AI mentor

It challenges you, motivates you and personalizes your path. Learn with a guide that evolves with you.

LX One Plus: Training without limits

Unlock soft skills, languages ​​and more. Move towards comprehensive and continuous training.