French practical course for hotel receptionists

Within the world of hospitality, it is necessary to know the different fields of customer service, within the professional area Information and communication management. Thus, with this course, it is intended to provide the necessary knowledge to provide a good service in receiving a hotel in the French language.

- Understand and use daily expressions of very frequent use as well as simple phrases aimed at satisfying immediate needs. - Present yourself and others, ask and give basic personal information about your home, your belongings and the people you know. - Relate elementaryly provided that your interlocutor speaks slowly and clearly and is willing to cooperate. - Understand the general ideas and specific details of the usual types of recipient management in the relationship with the client in standard foreign language, transmitted in conversations, recordings, instructions, or others, clear and without distortions or noise. - Interpret professional routine documentation of a simple nature, in standard foreign language, typical of reception management activities in relation to the client, obtaining relevant information, using when necessary consultation material and dictionaries. - Produce simple oral messages, linked and structured in a foreign language with reasonable fluidity, in usual and non -complex situations of the social and professional field of the administration and reception area, making proper use of the usual courtesy rules. - Write and complete usual, routine and simple texts in administrative activities in relation to the client, in standard foreign language, precisely and in all types of support, using the appropriate basic technical language and, applying correction, spelling and grammatical criteria. - Maintain conversations clearly, in a standard foreign language, in administrative activities of relationship with the client, with some naturalness and trust, understanding and providing explanations in usual types type, routine of the professional field.

Hospitality

This course prepares you to specialize in the French language within the hospitality area, more specifically in hotel receptionist.

This course is aimed at all those who dedicate themselves to the world of administration and management and hospitality, more specifically in activities in the relationship with the client, within the professional area of information and communication management that they intend to obtain knowledge related to French in hotels.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.