MF0264-3 course and customer service
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Temario
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Summary
In the world of hospitality and tourism, more specifically, in relation to the fundamental aspects of accommodation, it is essential to know how to manage the reception department, according to the general planning of the accommodation establishment, developing and ensuring the correct provision of the services that are its own and the execution of commercial actions. Therefore, with the realization of this course, the necessary knowledge will be obtained to carry out the activities of the reception.
Goals
Professional exits
To prepare you
This course will provide students with the necessary knowledge to carry out the activities of the reception.
Who is it addressed
This course is aimed at all those who, due to their work or personal interest, intend to acquire knowledge related to the world of hospitality and tourism, in the professional area of the accommodation, specifically, in those aspects concerning reception and customer service.
Official character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
Our methodology combines technology, pedagogy and empathy for a tailored learning.
You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.
Realized personalized learning
Your style, interest and level define the route. You are the starting point.
Constructivism in action
Explore, experience and apply. Learning means understanding, not memorizing.
He who accompanies you, not who directs you
Phia, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a figure.
Certificación
Degree of having exceeded the non -formal training that accredits the competence units collected in the MF0264_3 Reception and customer service regulated in Royal Decree 1376/2008, of August 1, modified by Royal Decree 685/2011, of May 13, which establishes the corresponding certificate of professionalism Hota0308 reception in accommodation. According to the instruction of March 22, 2022, which determines the criteria for the admission of the training provided by the requesting persons for participation in the procedure for evaluating and accreditation of professional competences acquired through the work experience or non -formal routes of training. EUROINNOVA FACION S.L. It is a participating entity of the Sepe entities file, Ministry of Labor and Social Economy.
EDUCAHUB Scholarships
Make your most accessible training: Finish 0% interest and get personalized scholarships.
In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: For former students of Eduahub.
-20%
Unemployment scholarship: if you prove to be unemployed.
-20%
Numerous family scholarship: for families with 3 or more children.
-20%
Disability scholarship: For people with disabilities ≥33%.
-15%
Emprende Scholarship: For self -employed that accredit your activity.
-15%
Scholarship recommends: If you come recommended by an alumnus.
-15%
Group scholarship: For joint inscriptions of 3 or more people.
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