University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits
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Syllabus
Curriculum
Summary
User experience design has become a crucial element in today's digital world, where user expectations are increasingly demanding. The User Experience Designer: Service Design course offers you the opportunity to enter a booming sector with high job demand. Through this training, you will develop skills to create innovative, user-centered services, improving both customer satisfaction and loyalty. You will learn to identify needs, design memorable experiences and optimize processes, which will allow you to stand out as a versatile and valuable professional in any industry. Participating in this course will not only enrich your professional profile, but will also position you at the forefront of service design, preparing you to face the challenges of the future with confidence and creativity.
Goals
Professional opportunities
To prepare you
Al finalizar el curso de Diseñador de Experiencias de Usuario: Service Design, estarás capacitado para crear experiencias de usuario centradas en el servicio, mejorando la interacción entre usuarios y servicios. Aprenderás a identificar necesidades y expectativas del usuario, diseñar soluciones innovadoras y aplicar metodologías de diseño de servicios. Con estas habilidades, podrás desarrollar estrategias para optimizar la experiencia del cliente y fomentar la satisfacción y lealtad en diversos contextos empresariales.
Who is it addressed to?
Este curso está dirigido a profesionales y titulados del sector del diseño y la experiencia de usuario que deseen profundizar en el Service Design. Ideal para aquellos que buscan actualizar sus habilidades en la creación de experiencias de usuario efectivas, con un enfoque práctico en la optimización del servicio y la innovación centrada en el usuario.
Our methodology combines technology, pedagogy and empathy for learning tailored to you.
You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.
Truly personalized learning
Your style, interests and level define the route. You are the starting point.
Constructivism in action
Explore, experiment and apply. Learning means understanding, not memorizing.
AI that accompanies you, not directs you
PHIA, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a number.
Certification
Titulación de Microcredencial Universitaria de Diseñador de Experiencias de Usuario: Service Design con 50 horas y 2 Créditos ECTS expedida por la Universidad Antonio de Nebrija
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Recommended Scholarship: if you come recommended by a former student.
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Group Scholarship: for joint registrations of 3 or more people.
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