Postgraduate in Information Management and Visitor Attention

If you are dedicated to the scope of the hospitality or you would like to do so and want to know the fundamental aspects on the management of local tourist information and documentation this is its time, with the UF0081 Information Management and Local Tourist Documentation can acquire the essential knowledge to perform this work in the best possible way. At present, in the world of hospitality and tourism, it is very important to know the different local tourist promotions and information to the visitor. Therefore, with this course it is about providing the necessary knowledge to be able to manage local tourist information and documentation.

- Apply techniques for the treatment of tourist information requests, complaints and claims that are usually produced in tourism information centers or services and their most appropriate resolution - Analyze the sources and methods that allow obtaining information of tourist interest on the local environment, evaluating, selecting and adapting the information obtained to the needs of the clients based on the segment to which they belong. - Integrate information on cultural interest, natural spaces and other cultural and natural resources of local environments determined for subsequent transfer to potential users of tourist information services.

- Apply techniques for the treatment of tourist information requests, complaints and claims that are usually produced in tourism information centers or services and their most appropriate resolution - Analyze the sources and methods that allow obtaining information of tourist interest on the local environment, evaluating, selecting and adapting the information obtained to the needs of the clients based on the segment to which they belong. - Integrate information on cultural interest, natural spaces and other cultural and natural resources of local environments determined for subsequent transfer to potential users of tourist information services.

This postgraduate degree in information management and visitor care prepares to train in information and attention to the visitor and local tourist information and documentation.

This course is aimed at all those who are dedicated to the world of hospitality and tourism, more specifically to tourism promotion and who intend to obtain knowledge related to local tourist information and documentation.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.