Postgraduate customer service and commercialization of tourism products and services

Educational Institution
Mode On-line
Duration 300 hours
Languages Spanish
$424.00
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Curriculum

Summary

If you work in the world of tourism or want to do it and want to know the fundamental aspects of customer service and communication in this sector in addition to knowing you apply the techniques to market products and services this is your time, with the postgraduate degree of customer service and marketing of tourism products and services you can acquire the necessary knowledge to develop this function in the best possible way.

Goals

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. - Analyze the tourist distribution and entities and media that configure it, estimate its evolution and incidence of new technologies. - Analyze the commercial, operational and contractual relations of travel and tour agencies with different tourist service providers. - Analyze information, advice and sale processes, estimating its importance for the achievement of business objectives. - Develop sales processes and transport reserves, combined trips, excursions and transfers, and apply established procedures.

Professional opportunities

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. - Analyze the tourist distribution and entities and media that configure it, estimate its evolution and incidence of new technologies. - Analyze the commercial, operational and contractual relations of travel and tour agencies with different tourist service providers. - Analyze information, advice and sale processes, estimating its importance for the achievement of business objectives. - Develop sales processes and transport reserves, combined trips, excursions and transfers, and apply established procedures.

To prepare you

The postgraduate of customer service and marketing of tourism products and services prepares to have a complete vision of the tourism environment and to specialize in customer service, communication and marketing of products and services.

Who is it addressed to?

This postgraduate customer service and marketing of tourism products and services is aimed at all those professionals in the sector who want to continue training in the field, as well as to specialize their knowledge.

Official Character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for learning tailored to you.

You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.

Truly personalized learning

Your style, interests and level define the route. You are the starting point.

Constructivism in action

Explore, experiment and apply. Learning means understanding, not memorizing.

AI that accompanies you, not directs you

PHIA, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a number.

Certification

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Degree issued by Educa Business School as an accredited business school for the delivery of higher postgraduate training, with professional validity at international level

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Scholarships

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former EducaHub students.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.

-15%

Group Scholarship: for joint registrations of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment with AI that guides you to train autonomously and with purpose.

Learn more

Learn at your pace

Courses, master's degrees and official qualifications. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your AI mentor

It challenges you, motivates you and personalizes your path. Learn with a guide that evolves with you.

LX One Plus: Training without limits

Unlock soft skills, languages ​​and more. Move towards comprehensive and continuous training.