Postgraduate in Commercial Management and Customer Services in Financial Services

Educational Institution
Modalità On-line
Durata 300 hours
Lingue Spanish
360
Pago en cuotas sin intereses Acceso para siempre para consultar tu curso

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Reconocidos por
Acreditados porRating Educahub

Curriculum

Riepilogo

Postgraduate in commercial management and customer service in financial services is the ideal response to the growing demand for highly qualified professionals in the financial sector, an area that is in full expansion and transformation. This course will equip you with the essential skills to dominate financial marketing, client segmentation and loyalty, as well as advanced commercialization techniques of financial products and services, crucial to highlight in such a competitive market. In addition, you will learn to handle customer service effectively, always protecting consumer rights and thoroughly understanding current regulations. Online training allows you to access updated and relevant content from anywhere, facilitating your learning and allowing you to combine your studies with other responsibilities. With this postgraduate degree, you will position yourself as an expert capable of offering a quality service and at the forefront of the new technological trends, such as electronic banking and alternative marketing channels. Do not miss the opportunity to become a reference in commercial management and customer service in the financial sector.

Obiettivi

- Analyze customer behavior in the financial sector. - Apply customer loyalty techniques in financial services. - Implement financial and relational marketing strategies. - Market financial products and services effectively. - Use alternative channels for the marketing of banking services. - Know and apply financial consumer protection regulations. - Develop communication and customer service skills in the financial sector.

Opportunità professionali

- Customer relations manager in financial entities - Financial Marketing Specialist - Customer Loyalty Consultant - Responsible for Financial Consumer Protection - Customer Services Coordinator in Banking Services - Quality Analyst in Financial Products - Advisor in Alternative Bank Services Channels

Per prepararti

The postgraduate course in commercial management and customer service in financial services prepares you to develop advanced skills in financial and relational marketing, customer analysis and segmentation, as well as techniques of loyalty and commercialization of financial products. You will learn to handle alternative sales channels such as online and telephone banking, and to master customer service, protecting the consumer according to current regulations. This course is complementary and not enabling for professional practice.

A chi è rivolto?

The postgraduate course in Commercial Management and Customer Service in Financial Services is aimed at professionals and graduates of the financial sector that seek to expand or update their knowledge in financial marketing, customer loyalty, commercialization of financial products and services, and customer service. This postgraduate degree does not enable for professional practice.

Carattere ufficiale

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Metodologia

La nostra metodologia combina tecnologia, pedagogia ed empatia per un apprendimento su misura per te.

Sei tu a stabilire il ritmo, a decidere il percorso e l'intelligenza artificiale ti accompagna affinché tu impari meglio, con significato e scopo.

Apprendimento veramente personalizzato

Il tuo stile, interessi e livello definiscono il percorso. Tu sei il punto di partenza.

Costruttivismo in azione

Esplora, sperimenta e applica. Imparare significa comprendere, non memorizzare.

Un’intelligenza artificiale che ti accompagna, non ti dirige

PHIA, il nostro assistente di intelligenza artificiale ti guida senza limitare la tua autonomia.

Valutazione senza pressioni

Feedback continuo e adattivo. Perché l'apprendimento è un processo, non un numero.

Certification

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Degree issued by Educa Business School as an accredited business school for the delivery of higher postgraduate training, with professional validity at international level

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Borse di studio

Borse di studio EducaHub

Rendi più accessibile la tua formazione: finanzia a tasso 0% e ottieni borse di studio personalizzate.

In EducaHub crediamo che l'istruzione dovrebbe essere disponibile per tutti. Per questo motivo, offriamo un piano di borse di studio che facilita il tuo accesso a una formazione pratica, attuale e di qualità, eliminando le barriere economiche.

-25%

Borsa di studio Alumni: per ex studenti di EducaHub.

-20%

Borsa di disoccupazione: se dimostri di essere disoccupato.

-20%

Borsa di studio per famiglie numerose: per famiglie con 3 o più figli.

-20%

Borsa di studio per disabilità: per persone con disabilità ≥33%.

-15%

Borsa di studio Emprende: per lavoratori autonomi che possono dimostrare la propria attività.

-15%

Borsa di studio consigliata: se vieni consigliata da un ex studente.

-15%

Borsa di studio di gruppo: per iscrizioni congiunte di 3 o più persone.

Un intero universo educativo, su un'unica piattaforma.

Un ambiente intuitivo con intelligenza artificiale che ti guida ad allenarti in modo autonomo e con uno scopo.

Saperne di più

Impara al tuo ritmo

Corsi, master e titoli ufficiali. 100% online, flessibile e al tuo ritmo.

Accesso da qualsiasi luogo

Disponibile 24 ore su 24, 7 giorni su 7 su cellulare, tablet o PC. Decidi tu quando e come allenarti.

Phia, il tuo mentore dell'intelligenza artificiale

Ti sfida, ti motiva e personalizza il tuo percorso. Impara con una guida che evolve con te.

LX One Plus: allenamento senza limiti

Sblocca competenze trasversali, lingue e altro ancora. Verso una formazione completa e continua.