Online Training
Diploma in Negotiation and Conflict Resolution
130 hours
Spanish
Educational institutions


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Online Training
130 hours
Spanish
Educational institutions


Request information
Multilingual support
Digital certificate included
Assistant Phia
- Know the types of conflicts and the theoretical models of organizational conflict. - Develop negotiation strategies. - Study the capabilities and qualities of the negotiator. - Identify the phases of the negotiation. - Delve into management and conflict resolution techniques. - Analyze the barriers in conflict resolution. - Learn communication skills in conflict.
This Diploma in Negotiation and Conflict Resolution can open the doors to a wide variety of sectors, since the skills acquired are highly in demand in the current work environment, being able to work in sales and business positions, in human resources, assume leadership roles or those related to diplomacy, international relations, etc.
With this Diploma in Negotiation and Conflict Resolution you will be prepared to negotiate effectively and resolve conflicts constructively, you will understand and know how to manage conflicts, identifying interests and positions in a negotiation, using effective negotiation tactics and strategies. In addition, you will develop the necessary skills such as communication, empathy, strategic thinking, etc.