International Master in Sales Techniques + International Master in Customer Service

Educational Institution
Mode On-line
Duration 3000 hours
Languages Spanish
$2,109.00
Pago en cuotas sin intereses Acceso para siempre para consultar tu curso

Request information

Reconocidos por
Acreditados por

Curriculum

Summary

If you work in the commercial sector and want to learn the appropriate concepts to develop sales processes and customer service this is your time, with the mastery in sales techniques and customer service you can acquire the essential knowledge to develop this function in the best possible way. When dealing with customers the relationship between the seller and the client is transcendental, of a good relationship and the understanding between the two can reach an optimal situation, that is, to the fulfillment of the objectives of both parties. This master's degree in customer service: quality quality offers specialized training in the field. In the field of trade and marketing, it is necessary to know the different fields of customer service, consumer or user, within the professional area of ​​the sale. Thus, with customer service: Quality in the service is intended to provide the necessary knowledge for customer/consumer service and user service techniques and customer/user service techniques.

Goals

- Contribute to the student in a quick and simple way the skills of a good seller: detect the customer's purchase motivations and persuade him that the product he offers will satisfy his aspirations - Acquire the necessary capacity for the correct use of the service strategies to publicize the different techniques to measure customer satisfaction and diagnose the mistakes made.

Professional opportunities

- Contribute to the student in a quick and simple way the skills of a good seller: detect the customer's purchase motivations and persuade him that the product he offers will satisfy his aspirations - Acquire the necessary capacity for the correct use of service strategies to publicize the different techniques to measure customer satisfaction and diagnose the mistakes made.

To prepare you

If you work in the commercial sector and want to learn the appropriate concepts to develop sales processes and customer service this is your time, with the mastery in sales techniques and customer service you can acquire the essential knowledge to develop this function in the best possible way. When dealing with customers the relationship between the seller and the client is transcendental, of a good relationship and the understanding between the two can reach an optimal situation, that is, to the fulfillment of the objectives of both parties. This master's degree in customer service: quality quality offers specialized training in the field. In the field of trade and marketing, it is necessary to know the different fields of customer service, consumer or user, within the professional area of ​​the sale. Thus, with customer service: Quality in the service is intended to provide the necessary knowledge for customer/consumer service and user service techniques and customer/user service techniques.

Who is it addressed to?

If you work in the commercial sector and want to learn the appropriate concepts to develop sales processes and customer service this is your time, with the mastery in sales techniques and customer service you can acquire the essential knowledge to develop this function in the best possible way. When dealing with customers the relationship between the seller and the client is transcendental, of a good relationship and the understanding between the two can reach an optimal situation, that is, to the fulfillment of the objectives of both parties. This master's degree in customer service: quality quality offers specialized training in the field. In the field of trade and marketing, it is necessary to know the different fields of customer service, consumer or user, within the professional area of ​​the sale. Thus, with customer service: Quality in the service is intended to provide the necessary knowledge for customer/consumer service and user service techniques and customer/user service techniques.

Official Character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for learning tailored to you.

You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.

Truly personalized learning

Your style, interests and level define the route. You are the starting point.

Constructivism in action

Explore, experiment and apply. Learning means understanding, not memorizing.

AI that accompanies you, not directs you

PHIA, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a number.

Certification

Logo certificado-1

Double degree: - International Master's degree in Sales Techniques with 1500 hours issued by Esibe (Ibero -American Postgraduate School) - International Master's degree in Customer Service with 1500 hours issued by Esibe (Ibero -American Postgraduate School)

Logo certificado-1

Scholarships

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former EducaHub students.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.

-15%

Group Scholarship: for joint registrations of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment with AI that guides you to train autonomously and with purpose.

Learn more

Learn at your pace

Courses, master's degrees and official qualifications. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your AI mentor

It challenges you, motivates you and personalizes your path. Learn with a guide that evolves with you.

LX One Plus: Training without limits

Unlock soft skills, languages ​​and more. Move towards comprehensive and continuous training.