Online Training
Master Key Account Manager + University Degree
1500 hours
8 ECTS
Spanish
Educational institutions

Request information
Online Training
1500 hours
8 ECTS
Spanish
Educational institutions

Request information
Multilingual support
Digital certificate included
Assistant Phia
Among the objectives of the master key account manager we highlight: - Know the importance of marketing and its tools in current organizations, its main features, those of the market, and the aspects that cause the changes that occur in it. - Increase capacity in the field of marketing management, in order to avoid stagnation, promoting recycling in labor matters. - Know the characteristics of the various existing marketing applications, in order to carry out an appropriate commercial strategy. - Learn what the key account manager is and what its functions are. - Know what the management process is like and what the functions of management are in the company. - Learn to carry out an analysis of the market and client portfolio, to identify key accounts. - Know the most important aspects of customer loyalty and the costumer experience. - Know what commercial negotiation is and its most relevant techniques. - Learn to organize and control the sales team. - Develop the most relevant leadership skills in the commercial field. - Know the tools necessary to make a satisfactory sale. - Promote the characteristics of a good salesperson. - Study the psychology of the consumer and that of the seller himself. - Develop (or strengthen) certain knowledge related to sales and the market. - Improve customer service and attention. - Know how to improve our point of sale. - Develop numerous social skills that bring us closer to the client. - Know how to act as good salespeople in sales, development and after-sales. - Know the nature of the sales team. - Exercise leadership in the commercial team. - Apply techniques to motivate the sales team. - Know the communication techniques in sales.
Commercial, sales, marketing, etc.
Through this online master's degree in key account manager you will be able to acquire the appropriate skills and knowledge to perform the functions of the position professionally. To do this, you will learn to analyze both the market and the current client portfolio, to identify which are the key accounts for the company. From this analysis, you will learn to develop an appropriate sales plan for each client, carrying out the commercial negotiation and customer loyalty techniques appropriate in each case. Additionally, you will learn to manage the organization's sales team.