Psychosocial and Administrative Patient Care Course Psychosocial and Administrative Patient Care Course

Online Training

Psychosocial and Administrative Patient Care Course

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200 hours

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Spanish

Thanks to this Psychosocial and Administrative Patient Care Course, the main competencies, skills, concepts and procedures that health personnel must manage to respond in a comprehensive way to the requests, complaints, claims and queries of users and patients. Patient care involves not only clinical intervention, but also psychological, social and administrative care that makes the life of the patient and their families easier. At the end of this training, students will have sufficient skills to establish adequate communication, attend to the rights and duties of patients, respond to complaints and claims and know the health organization chart.

Instituciones educativas

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$309

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Apply basic psychological support and care techniques. - Manage appropriate communication techniques for the healthcare-patient relationship. - Know the main characteristics of patient care. - Inform users and families about the rights and duties of the patient. - Manage complaints and claims in a health center. - Evaluate satisfaction and quality of service. - Respect the organizational chart and professional ethics.

Content

Career opportunities

The professional opportunities of this Psychosocial and Administrative Patient Care Course are oriented towards jobs in which you will address issues such as administrative and support staff in health centers, teaching for health professionals, patient care offices or responsible for quality and patient care, among others.

What it prepares you for

With this Psychosocial and Administrative Patient Care Course you will have the possibility of learning how to relate to patients and users, resolve conflicts with adequate communication, inform about all the necessary and available services in the health center, manage complaints and the quality of the service through a structured evaluation and learn about the areas of the different health personnel professionals.

Addressed to

This Psychosocial and Administrative Patient Care Course is aimed at administrative and service personnel, health personnel and anyone who wishes to specialize in health and administrative management applied to health centers since it will provide essential skills in these areas.

Methodology

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.

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