Customer Experience, retail and e-commerce management expert course
Request information
Syllabus
Download syllabus in PDFCurriculum
Summary
The retail has experienced a few years of deep transformation, in which it has gone from being merely traditional and physical to being much more complex, intelligent and interconnected. This process has been driven not only by digitalization and technological innovation, but by the desire to offer the best customer experience in order to be more competitive. Throughout this course in Management of Customer Experience, Retail and E-Commerce you will discover the basic pillars to design a digitalized, innovative and integrated retail, with the aim of being more profitable, effective and offering the best possible service to your client. INESEM will provide you with the updated contents you need, with a flexible and innovative methodology, and the best specialized teaching team.
Goals
Professional opportunities
To prepare you
The Customer Experience, Retail and E-Commerce management course prepares you to acquire multidisciplinary and updated knowledge about retail management, which will help you offer the best actions and strategies that contribute to improving the experience of your clients. Thanks to this you will improve the value offered by your company, positioning this on the competition regarding the quality perceived by the client.
Who is it addressed to?
This Customer Experience, Retail and E-Commerce management course is aimed at newly graduated and professionals in the field of business management, marketing and sales. You will become a digital specialist in retail and Customer Experience that more and more companies demand. In addition, as an entrepreneur you will discover the best ways to maximize your sales.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
Our methodology combines technology, pedagogy and empathy for learning tailored to you.
You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.
Truly personalized learning
Your style, interests and level define the route. You are the starting point.
Constructivism in action
Explore, experiment and apply. Learning means understanding, not memorizing.
AI that accompanies you, not directs you
PHIA, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a number.
Certification
Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings
EducaHub Scholarships
Make your training more accessible: finance at 0% interest and obtain personalized scholarships.
At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: for former EducaHub students.
-20%
Unemployment Scholarship: if you prove that you are unemployed.
-20%
Large Family Scholarship: for families with 3 or more children.
-20%
Disability Scholarship: for people with disabilities ≥33%.
-15%
Emprende Scholarship: for self-employed workers who can prove their activity.
-15%
Recommended Scholarship: if you come recommended by a former student.
-15%
Group Scholarship: for joint registrations of 3 or more people.
An entire educational universe, on a single platform.
An intuitive environment with AI that guides you to train autonomously and with purpose.
Learn at your pace
Courses, master's degrees and official qualifications. 100% online, flexible and at your pace.
Access from anywhere
Available 24/7 on mobile, tablet or PC. You decide when and how to train.
Phia, your AI mentor
It challenges you, motivates you and personalizes your path. Learn with a guide that evolves with you.
LX One Plus: Training without limits
Unlock soft skills, languages and more. Move towards comprehensive and continuous training.
