Postgraduate in development of commercial skills + university degree + 8 ECTS credits

At present, the creation and training of companies is booming. So competitiveness is maximum, so the sales process must be perfected and carried out more efficiently, that is, the development of commercial skills. Because not all customers are equal, since the individual aspects and competences related to the capacity for interrelation with them must be worked, we have all assimilated or learned argumentation and persuasion skills. This commercial skills development course will contribute all the necessary knowledge about these argumentation and persuasion skills, in addition to showing how to face the sales process in the most efficient way and improve the competencies related to interpersonal communication between commercial and client. Know the different customer typologies, and develop sales strategies and tactics depending on the desired commercial objective.

- Instruct how customer service should be. - Inform about techniques to improve communication with the client. - Know the dynamics that take place within the group and know how to apply the appropriate group techniques based on the characteristics of the latter and the objectives that are intended to be achieved. - Learn to direct and coordinate meetings in the business field. - Master the negotiation techniques that allow to reach beneficial agreements. - Contribute to the student in a quick and simple way the skills of a good seller: detect the customer's purchase motivations and persuade him that the product he offers will satisfy his aspirations. - Provide the student with the necessary knowledge to manage without problem the documents of his job and the effective management of the working time. - Understand the transcendence of the functions and techniques of time management and their corresponding effects on the development of work.

Commercial, commercial, managers, Department of Services, Responsible for Project Executor, COACH, Market Management, Sales Responsible, Customer Service, etc.

The commercial skills development course is aimed at preparing professionals in the business world to acquire the necessary knowledge and/or skills to face the sales process in the most efficient way. They will learn to identify the characteristics of a commercial negotiation process. They will know the different customer typologies, learn to develop argumentation and persuasion skills.

The commercial skills development course is aimed at professionals or assistants who are interested in planning and management of projects or companies, entrepreneurs, professionals from the business world or candidates to occupy any of the positions. Also for responsible for service departments or any other commercial execution. It is also focused on any other professional who wants to guide their work trajectory through the commercial field.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.