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Master in CRM maintenance: Master in CRM installation, management and maintenance: customer relationship management

Educational Institution

Mode On-line

Duration 1500 hours

Languages Spanish

C$77,849.00

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Syllabus

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Curriculum

Summary

The Master Course in CRM installation, management and maintenance: customer relationship management gives you skills to implement and optimize CRM systems, essential to strengthen customer relationship. You will learn to define and display CRM strategies, address digital transformation through ECRM and understand the benefits of these strategies for both the company and the client. In addition, you will get technical knowledge about operating systems, data managers and ERP-CRM systems architecture. You will be trained to handle incidents, perform maintenance and develop specialized software, guaranteeing effective data management and efficient consultation. This comprehensive program prepares you to lead in the management of customer experience and data analysis.

Goals

- Dominate Business Strategy. - Understand CRM and end customer. - Install ERP-CRM operating systems. - Configure ERP/CRM systems effectively. - Manage ERP-CRM operating system. - Maintain optimized data warehouse. - Solve incidents in ERP-CRM.

Professional opportunities

The Master in CRM installation, management and maintenance prepares professionals capable of optimizing customer management through CRM and ERP tools. Graduates can perform as CRM analysts, customer strategy consultants, information systems technicians, CRM project managers and responsible for the client's experience. They will dominate both the CRM theory and its impact on the client-business relationship and the technical management and maintenance of these systems, placing them at the forefront of the current labor market.

To prepare you

Who is it addressed to?

The Master course in CRM installation, management and maintenance is designed for IT professionals, systems administrators, business consultants and technical personnel who seek to specialize in the implementation and optimization of CRM systems. Ideal for those who wish to master the management of the client from a practical and technical approach, covering the CRM strategy, systems architecture and efficient maintenance of these business solutions.

Official Character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for learning tailored to you.

You set the pace, decide the path and artificial intelligence accompanies you so that you learn better, with meaning and purpose.

Truly personalized learning

Your style, interests and level define the route. You are the starting point.

Constructivism in action

Explore, experiment and apply. Learning means understanding, not memorizing.

AI that accompanies you, not directs you

PHIA, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a number.

Certification

Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

Scholarships

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former EducaHub students.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.