Postgraduate for protocol in hotels, communication and customer service in hospitality and tourism

If you work in the world of hospitality and tourism or wish you to do it and want to learn communication and customer service techniques, as well as on the protocol processes in hotels this is your time, with the postgraduate degree in protocol in hotels, communication and customer service in hospitality and tourism you can acquire the appropriate knowledge to develop this work successfully.

- Learn what are the essential concepts and rules of the protocol, both official and business, as well as the aspects that relate this discipline to communication. - Know those principles and norms that govern the protocol in hotels, as hospitality establishments that not only provide accommodation, but also provide restoration or event organization services. - Being able to bring such important aspects in the protocol to everyday practice as precedence, treatments, greeting, the presidency of an act, label, decoration, invitations. - Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays.

- Learn what are the essential concepts and rules of the protocol, both official and business, as well as the aspects that relate this discipline to communication. - Know those principles and norms that govern the protocol in hotels, as hospitality establishments that not only provide accommodation, but also provide restoration or event organization services. - Being able to bring such important aspects in the protocol to everyday practice as precedence, treatments, greeting, the presidency of an act, label, decoration, invitations. - Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays.

The postgraduate postgraduate in hotels, communication and customer service in hospitality and tourism prepares to have a complete vision of the hospitality and tourism environment in relation to the protocol processes in hotels and customer service.

This postgraduate postgraduate in hotels, communication and customer service in hospitality and tourism is aimed at all those people who, due to their work or personal interest, intend to acquire knowledge related to the world of hospitality and tourism, in the professional area of reception in accommodation, more specifically what concerns communication and customer service in hospitality and tourism.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.