Cruise Hostess Course

In the field of hospitality and tourism, it is necessary to know the different fields of which a cruise hostess can be commissioned within the professional area. Thus, with the present cruise hostess course it is intended to provide the necessary knowledge to know how to receive and accompany the attendees on a cruise, facilitating the necessary elements for the development of the same and attending to the special needs of the attendees in the case that they exist.

- Identify the structure of the tourism market. - Apply customer communication and service techniques to get the highest quality of service and customer satisfaction from your perspective. - Identify the facilities and equipment of the most characteristic places of the ship. - Projecting a careful and harmonious personal image, through gesture, movement and the correct use of makeup, hairstyle and accessories, internalizing behavioral habits so that at all times it is acted with correction and self -control. - Analyze the most common situations of information request. - Use and exploit the basic possibilities of the most usual programs. - Apply the necessary norms and measures to adopt to avoid, and where appropriate, know how to act in emergency situations.

Professionals in the field of hospitality and tourism that develop their professional activity both on their own and of others, in public or private companies, dedicated to the study, promotion, implementation and management related to cruise hostesses.

This cruise hostess course is aimed at the knowledge of hospitality and tourism techniques, as well as the working situation in the professional family in which the main training action is integrated, affecting the behavior techniques of the hostesses and their different functions. This course facilitates the preparation for obtaining these professional competencies through professional experience and the complementary training of the course.

This cruise hostess course is aimed at professionals in the world of hospitality and tourism, within the professional area of ships and cruises, and to all those people interested in acquiring knowledge related to hostesses.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.