Customer and CRM Management Specialist Course

Institución Educativa
Mode On-line
Duration 200 hours
Languages Spanish
$312.00
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Plan de estudios

Summary

This Customer and CRM Management course offers specialized training in the field. Competition in an increasingly globalized world causes companies to be better, wanting to adapt to new technologies and methods that allow them to have a success position. Thanks to the realization of this University Customer Management Course and CRM, you will know the fundamental aspects of the administration of a CRM to be able to manage customer relations and have greater control of the situation.

Goals

- Know the role of CRM in company marketing. - Learn the differences between CRM and relational marketing. - Know the objectives and benefits of a CRM strategy. - Learn about CRM as an expansion of the CRM strategy. - Differentiate the different benefits of a CRM strategy for the client. - Know the different main areas of CRM.

Professional exits

Customer management / CRM expert.

To prepare you

This Online Customer Management Course and CRM prepares to have a broad vision of the administration of a CRM system, which will allow you to manage the company's relationships and to be a professional in the field.

Who is it addressed

The Customer and CRM Management Course is aimed at all those professionals in the business sector who want to specialize in customer management functions with the CRM system.

Official character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

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Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

Know more

Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.