MF1237_2 Course: MF1237_2 Course information and customer service in custom costume performing services
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Syllabus
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Summary
The Information and Customer Services Course in custom costume services offers you a unique opportunity to highlight in a booming sector and with high labor demand. Today, personalization and exclusive treatment are key to loyalty to customers in the fashion industry. Throughout the course, you will develop essential communication skills to interact with customers in situations of conducting custom costumes. You will learn to handle sources of information and project budgets, as well as receiving orders and resolving claims effectively and professionally. This course is designed for people who seek to differentiate themselves and advance their careers, providing knowledge and techniques that will allow you to offer exceptional and personalized customer service. With the online modality, you can access the content and training tools from anywhere, adapting learning to your rhythm and comfort. Do not miss the opportunity to improve your skills and stand out in a sector full of opportunities!
Goals
Professional opportunities
To prepare you
This course prepares you to develop effective communication skills in customer service in custom costume services. You will learn to optimally manage all the stages of the project, from the reception of the order to the preparation of budgets. In addition, you will know how to identify and use the necessary sources of information and solve claims with professionalism. Keep in mind that this training is complementary and not enabled for professional practice. This training is adjusted to the training itinerary of the MF1237_2 Information and Customer Services in custom costume conduct services, certifying having exceeded the different competence units included in it, and is aimed at the accreditation of the professional competences acquired through the work experience and the non -formal training, via which it will choose to obtain the corresponding certificate of professionalism, through the respective Calls that are publishing the different autonomous communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the management of the professional training system and establishes a permanent procedure for the accreditation of professional competences acquired by work experience or non -formal training).
Who is it addressed to?
The Information and Customer Services Course in custom costume services is designed for professionals and graduates of the clothing and fashion sector that seek to improve their communication, customer service, budget management and resolution of claims in custom costume projects. This training does not enable professional practice.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
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Certification
Degree of having exceeded the non -formal training that accredits the competence units collected in the MF1237_2 training module and customer service in custom costume performed services, regulated in Royal Decree 991/2013, of December 13, which establishes the corresponding certificate of professionalism. According to the instruction of March 22, 2022, which determines the criteria for the admission of the training provided by the requesting persons for participation in the procedure for evaluating and accreditation of professional competences acquired through the work experience or non -formal routes of training. EUROINNOVA FACION S.L. It is a participating entity of the Sepe entities file, Ministry of Labor and Social Economy.
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