Master in CRM maintenance: Master in CRM installation, management and maintenance: customer relationship management

Institución Educativa
Mode On-line
Duration 1500 hours
Languages Spanish
1.795
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Plan de estudios

Summary

The Master Course in CRM installation, management and maintenance: customer relationship management gives you skills to implement and optimize CRM systems, essential to strengthen customer relationship. You will learn to define and display CRM strategies, address digital transformation through ECRM and understand the benefits of these strategies for both the company and the client. In addition, you will get technical knowledge about operating systems, data managers and ERP-CRM systems architecture. You will be trained to handle incidents, perform maintenance and develop specialized software, guaranteeing effective data management and efficient consultation. This comprehensive program prepares you to lead in the management of customer experience and data analysis.

Goals

- Dominate Business Strategy. - Understand CRM and end customer. - Install ERP-CRM operating systems. - Configure ERP/CRM systems effectively. - Manage ERP-CRM operating system. - Maintain optimized data warehouse. - Solve incidents in ERP-CRM.

Professional exits

The Master in CRM installation, management and maintenance prepares professionals capable of optimizing customer management through CRM and ERP tools. Graduates can perform as CRM analysts, customer strategy consultants, information systems technicians, CRM project managers and responsible for the client's experience. They will dominate both the CRM theory and its impact on the client-business relationship and the technical management and maintenance of these systems, placing them at the forefront of the current labor market.

To prepare you

The Master Course in CRM installation, management and maintenance: customer relationship management gives you skills to implement and optimize CRM systems, essential to strengthen customer relationship. You will learn to define and display CRM strategies, address digital transformation through ECRM and understand the benefits of these strategies for both the company and the client. In addition, you will get technical knowledge about operating systems, data managers and ERP-CRM systems architecture. You will be trained to handle incidents, perform maintenance and develop specialized software, guaranteeing effective data management and efficient consultation. This comprehensive program prepares you to lead in the management of customer experience and data analysis.

Who is it addressed

The Master course in CRM installation, management and maintenance is designed for IT professionals, systems administrators, business consultants and technical personnel who seek to specialize in the implementation and optimization of CRM systems. Ideal for those who wish to master the management of the client from a practical and technical approach, covering the CRM strategy, systems architecture and efficient maintenance of these business solutions.

Official character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

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Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

Know more

Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.