Master in Service Operations Management + University Degree

At present, it becomes essential in the world of restoration to know how to direct and manage the activities of a restaurant or unit of food and drinks production and service, define and supervise its processes and optimize the material and human resources available to achieve the maximum profitability of the unit, offering the best quality of service and customer service, if necessary, in English. In this Master in Service Operations Management in Restoration, it is intended to provide students with the knowledge necessary to define and plan restoration service processes.

The objectives to be achieved by the students of the Master Service Restoration are the following - analyze all types of services and special events in restoration that are suitable for food and beverage service departments. - Analyze banquet service procedures in the restoration establishment, identifying the necessary resources and the derived budget. - Analyze the protocol standards used in different types of events that are developed in restoration establishments. - Produce simple oral messages in English in usual situations of restoration activity, in order to improve service and materialize sales. - Produce or complete short and simple written documents, necessary for the marketing of the offer and management of restoration activities. - Communicate orally with one or more customers in English, holding simple conversations, to improve the service offered. - Know the process of preparing and finishing dishes in view of the client. - Start the assembly process of premises and exhibitors for genres and culinary elaborations within the framework of any type of gastronomic service and special restoration event - Know the process of elaboration and finish of dishes in view of the client. - Start the assembly process of premises and exhibitors for genres and culinary elaborations within the framework of any type of gastronomic service and special restoration event - Recognize the basic standards of clothing, drafting documents and decoration in accordance with the different types of acts and events. - Organize the protocol of acts and events in accordance with the basic protocol standards.

Spending this Master Service Restoration you will be able to carry out hospitality and restoration projects.

This Master Service Restoration prepares you to acquire specific knowledge within the Restoration Area. Developing in the student some capacities to function professionally in the sector. Will be able to carry out the management of restoration service operations.

This Master Service Restoration is aimed at all those interested in particular or labor in the world of the management in restoration. More specifically for interested persons with the design of restoration service processes.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.