Specialist in Social Skills and Techniques for Conflict Resolution in Mediation

Through the mediation and conflict resolution, a voluntary, flexible and participatory process is launched through which two confronted parties voluntarily resort to an impartial third person, the figure of the mediator, in order to reach a satisfactory agreement for both, that ends the conflict. Through this course in mediation and conflict resolution it is intended to offer students the necessary training to specialize in this work environment.

Among the main objectives of the course of mediation and conflict resolution we can highlight the following: - Define the concept of social skills, determine what are the basics and learn to improve them. - Know the mediation process as a method of conflict resolution, as well as the regulatory framework that regulates it or the clauses and mediation agreement. - Address the management and coping of conflicts, as well as negotiation as a resolution methodology.

Mediation, conflict resolution,

Thanks to the course of mediation and conflict resolution you can develop the appropriate professional knowledge and competences to dedicate yourself professionally to the scope of mediation, improving your social skills.

The course in mediation and conflict resolution is mainly directed to professionals and students in the field of mediation and other related, who wants to expand or update their knowledge in this area. Likewise, the course is recommended for anyone who is interested in training and conflict resolution, either for personal reasons or to guide their work career to this sector.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.