Online Training
Course MF0239-2 Sales Operations
160 hours
Spanish
Educational institutions
320€
Request information
Details to take into account
Multilingual support
Digital certificate included
Assistant Phia
Objectives
- Schedule the sale action based on defined commercial parameters and the positioning of the company/entity. - Prepare the basic documents derived from the sale. - Perform calculations derived from defined sales operations. - Apply appropriate techniques to the sale of products and services. - Apply conflict and complaint resolution techniques following established criteria and procedures. - Apply customer monitoring and after-sales service control procedures. - Define the variables and utilities available on the Internet for the online marketing of different types of products and services. - Adopt commercial criteria in page design. - Apply monitoring and customer service procedures following established criteria and procedures in online commercial situations.
Career opportunities
This professional will carry out his activity in any productive sector in the marketing area: - In small, medium or large commercial establishments he will work as an employee in the different commercial sections. - In the marketing of products and services on their own behalf and on behalf of others outside the commercial establishment. - In SMEs and industrial companies in the commercial department. - In the customer/consumer/user service department of both public organizations and medium and large industrial and commercial companies.
What it prepares you for
This training is in accordance with the training itinerary of the Training Module MF0239_2 Sales Operations, certifying that you have passed the different Units of Competence included in it, and is aimed at the accreditation of the Professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).
Certificación
QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF0239_2 Sales Operations regulated in Royal Decree 1377/2008, of August 1, which establishes the Certificate of Professionalism. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.
