Course UF0036 Customer/Consumer/User Service Management

Online Training

Course UF0036 Customer/Consumer/User Service Management

Name: Course UF0036 Customer/Consumer/User Service Management en España
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 161587-2502
Availability: InStock

icon-image--AbjlOSDZzVEJNY0s3S__icon_7yVPEV

60 hours

icon-image--AcnI1bkFZTjZZaTE3U__icon_xJgfxr

icon-image--AWUI0N2tWMzVrNzMzT__icon_DgE8xz

Spanish

In the field of commerce and marketing, it is necessary to know the different fields of customer, consumer or user service, within the professional area of sales. Thus, this course aims to provide the necessary knowledge for the management of customer/consumer/user service.

Instituciones educativas

175€

Request information

I'm interested I'm interested

I'm interested

Details to take into account

icon-image--AUzhDQ3dCN3hXZ1RaS__icon_p9pcRc

Multilingual support

icon-image--AQVZldVUybkd2c2xSS__icon_ptJqNh

Digital certificate included

icon-image--AV0haRDQrMjBZRURoV__icon_zyt3R8

Assistant Phia

Objectives

- Analyze the characteristics of a company/organization to convey the most appropriate image. - Apply the appropriate procedures to obtain the necessary information in the quality control management of the service provided by a company/organization.

Content

Career opportunities

It carries out its activity in all productive sectors in the area of information and orientation to the consumer/user of goods and services, and in customer service departments.

What it prepares you for

This training conforms to the itinerary of the Training Unit UF0036 Management of customer / consumer / user service, certifying that you have passed the different Competence Units included in them, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry itself. of Labor (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at professionals in the world of commerce and marketing, specifically in customer, consumer or user service, within the professional area of sales, and to all those people interested in acquiring knowledge related to customer/consumer/user service management.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.