International Master in Client Fidelization Techniques

Institución Educativa
Mode On-line
Duration 1500 hours
Languages Spanish
1.695
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Plan de estudios

Summary

By understanding the concept of relationship marketing and their correct application, the causes of customer loyalty can be identified as well as their consequences for the company. The knowledge of tools and tactics for the achievement of customer loyalty is also essential. You will learn how to act before customers to get a positive result at all times.

Goals

The objective of this course is to discover the concepts related to relationship marketing, identifying the causes of customer loyalty and analyzing the consequences that loyalty produces for the company. It is also intended that students identify the differentiating elements of companies to achieve loyalty and what are the steps that the client takes until they become faithful. We intend that thanks to the course the values that the client wants to find in their commercial transactions are perceived. In the same way, there is great importance in terms of customer needs and the purchase process, so this will be another competition of our course.

Professional exits

Commercial, supplier, manager, hostess, dependent, entrepreneur,

To prepare you

Thanks to the mastery and the deepening in concepts of the field of communication, you will achieve the ability to use relationship marketing as a work tool. Prepare to intervene as a factor for the construction of consumer trust through personal relationships.

Who is it addressed

To all those professionals who, for their work within an organization and treating the human factor as a relevant agent, have to transmit to their clients a condition of trust that becomes a guarantee of fidelity and good image.

Official character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

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International Master's degree in customer loyalty techniques with 1500 hours issued by Esibe (Postgraduate Ibero -American School)

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

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Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.