Basic public care techniques and conflict resolution
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Syllabus
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Summary
This basic public service techniques and conflict resolution offers specialized training in the field. With the realization of this basic public service techniques and conflict resolution of the Professional Family of Business Administration and Management and more specifically from the area of knowledge, the student will study the basic and specific concepts of said subject. Perform this training and specialize in basic public service techniques and conflict resolution.
Goals
Professional opportunities
To prepare you
This Basic Public Attention Techniques Course and Conflict Resolution prepares to specialize in basic public service techniques and conflict resolution within the professional family of business administration and management and more specifically from the area of knowledge sale, all with the sole objective that is: acquire the knowledge and skills necessary to manage the functions of the reception staff and basic administrative processes of information, communication, and guidance in the direct sale.
Who is it addressed to?
This Basic Public Attention Techniques and Conflict Resolution course is aimed at all those interested in specializing in said subject corresponding to the Professional Family of Business Administration and Management and more specifically from the area of knowledge sale and who want to specialize in basic techniques of public service and conflict resolution.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
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Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings
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