Postgraduate customer service and commercialization of tourism products and services

If you work in the world of tourism or want to do it and want to know the fundamental aspects of customer service and communication in this sector in addition to knowing you apply the techniques to market products and services this is your time, with the postgraduate degree of customer service and marketing of tourism products and services you can acquire the necessary knowledge to develop this function in the best possible way.

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. - Analyze the tourist distribution and entities and media that configure it, estimate its evolution and incidence of new technologies. - Analyze the commercial, operational and contractual relations of travel and tour agencies with different tourist service providers. - Analyze information, advice and sale processes, estimating its importance for the achievement of business objectives. - Develop sales processes and transport reserves, combined trips, excursions and transfers, and apply established procedures.

- Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. - Analyze the tourist distribution and entities and media that configure it, estimate its evolution and incidence of new technologies. - Analyze the commercial, operational and contractual relations of travel and tour agencies with different tourist service providers. - Analyze information, advice and sale processes, estimating its importance for the achievement of business objectives. - Develop sales processes and transport reserves, combined trips, excursions and transfers, and apply established procedures.

The postgraduate of customer service and marketing of tourism products and services prepares to have a complete vision of the tourism environment and to specialize in customer service, communication and marketing of products and services.

This postgraduate customer service and marketing of tourism products and services is aimed at all those professionals in the sector who want to continue training in the field, as well as to specialize their knowledge.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.