Call Center Responsible Course: Practical Commercial Coaching Course for responsible for Call Center departments

Institución Educativa
Mode On-line
Duration 60 hours
Languages Spanish
Gs. 572.000
Pago en cuotas sin intereses Acceso para siempre para consultar tu curso

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Plan de estudios

Summary

The constant evolution of the Call Center sector and the growing demand for trained professionals make the practical commercial coaching course for responsible departments of Call Center is a unique opportunity for you. This course is designed to provide you with the necessary tools and skills to highlight in a highly competitive environment. You will learn about psychology applied to the seller, techniques to evaluate and improve your own personality, and emotional intelligence applied to sales. In addition, we will provide you with effective strategies for the closure of sales and after -sales, guaranteeing customer satisfaction and loyalty. The training is adapted to the current needs of the labor market, and its online modality will allow you to acquire knowledge and competences from the comfort of your home. If you are looking to boost your career and become a leader in your department, this course is for you. Do not miss the opportunity to transform your professional future and stand out in a sector in full. Sign up now and take the first step towards success!

Goals

- Identify and apply sales principles in sales. - Develop effective professional motivations. - Evaluate and improve your personality as a seller. - Apply emotional intelligence in sales interactions. - Implement effective sales closure. - Efficient manage after -sales. - Improve the relationship with the equipment and customers.

Professional exits

- Sales equipment supervisor at Call Centers - Sales and Commercial Strategies Consultant - Coach specialized in Profession

To prepare you

The practical commercial coaching course for responsible for Call Center departments prepares you to improve your sales and leadership skills. You will learn to apply the seller's psychology and emotional intelligence techniques to better connect with your customers. You will discover how to motivate and motivate your team, evaluate your strengths and areas for improvement, and master sales closure and after -sales. This course is a complementary training and does not enable for professional practice.

Who is it addressed

The practical commercial coaching course for responsible for departments of Call Center is aimed at professionals and graduates of the sector who seek to improve their sales and after -sales skills, deepen the psychology applied to the seller, and develop their emotional intelligence. This course, focused on professional motivation and self -assessment, does not enable professional practice, but serves as a complementary training.

Official character

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

Logo certificado-1

Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

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Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.