Customer management course in sports centers: attend and loyalty
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Syllabus
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Summary
This customer management course in sports centers: attending and loyalty is designed to provide your students with the necessary knowledge and tools to efficiently perform customer management within sports centers. Covering from customer segmentation to the implementation of loyalty programs and compliance with data protection, therefore, this program offers a 360 ° vision on how to improve customer experience, ensuring their satisfaction and loyalty. Through the didactic units, the students of the course will learn to develop effective strategies to attract, attend and retain customers, at the same time guaranteeing their safety and protection of their data.
Goals
Professional opportunities
To prepare you
This customer management course in sports centers: attending and loyalty prepares you to lead customer management in sports centers, providing the necessary skills to design and execute effective strategies for loyalty and communication. You will learn to use technologies to collect and analyze customer data, thus improving the supply of services and user experience.
Who is it addressed to?
This customer management course in sports centers: attending and loyalty is designed for profiles related to the management of sports centers, coordination in customer service, marketing and sales responsible in the sports sector, and any professional interested in improving customer management in sports facilities
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
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Certification
Degree issued by Edusport, specialized center in sports training.
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