Customer Service Course in Veterinary Clinics: MF1585_3 Customer Service Operations, Sale and Administration in Veterinary Centers

Veterinary care constitutes a work environment in growing expansion. The proliferation of pets and the increase in systematic care (nutrition, vaccines, sterilization, monitoring, disease prevention) implies a growing demand for specialists in this area. The veterinary clinic assistant has become a professional field that claims a specialization. This course enables to help the veterinarian in customer service procedures, sale of products and/or services through the marketing channels, billing and arches of the box and computerized management of the services offered in the clinic.

With the realization of this customer service in veterinary clinics you can achieve the following objectives: - Learn communication techniques regarding customer advice work. - Develop the techniques of sale of products and services through the different marketing channels and apply organization organization techniques of a commercial establishment based on previously defined criteria. - Apply the registration, billing and collection procedures of the sales and services operations managing equipment according to instructions. - Learn the techniques of organizing both manuals and computer science by managing file systems and database. - Assimilate the basic principles of accounting and taxation that facilitate compliance with the administrative requirements of the veterinary center.

After carrying out this online customer service in veterinary clinics you can work as a veterinary assistant in health clinics, in hospitals or in animal research faculties and centers. You can also work as an veterinary assistant in collection, accommodation or animal protection centers, veterinary products visitor.

With this online course the student will learn to execute customer and animal service proposed by the optional. It will be able to act taking care of the internal standards established to provide a good service, as well as make the sale of products and/or services through the marketing channels established by the company. You will also have preparation to receive orders to keep the stock of stocks in warehouse, informing the option of activities. In addition, the student will be trained in the work of holding services and the computerized management generated from said service.

This MF1585_3 Customer Service Operations course in veterinary clinics is aimed at all those who want to develop their professional activity in the health sector in veterinary centers. Both offices, clinics and veterinary hospitals. In general, all those people who are active want to complete and improve their training referring to customer service techniques and on sale and administration operations in veterinary centers are directed.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.